2-1-1 serves as a confidential, comprehensive and primary entry point into community service information, referral and assistance. The service is available 8 a.m. to 8 p.m. every day of the year with translation services available in over 150 languages as well as via TTY for the hearing impaired. However, if your situation is of a life-threatening nature, call 9-1-1.
2-1-1 offers information, referral, assessment and crisis support for health and human services to callers, helping them find the assistance they need to address the everyday challenges of living as well as those that develop during times of disaster and other community emergencies.
2-1-1 handles all calls of generic nature, unless the caller is in a life-threatening situation and in that case, the 2-1-1 specialist will involve 9-1-1. When a call comes into 2-1-1, the specialist will explore the needs with the caller and provide the services listed below:
2-1-1 Hudson Valley is a service of the United Way, community and government partners serving the seven counties of the Hudson Valley. The United Way of Westchester and Putnam serves as the lead agency. For more information, visit www.hudson211.org.