In an emergency, call 9-1-1 or your local emergency number immediately from any wired or wireless phone.
An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include:
Let the call-taker determine whether it's a true emergency
If you’re not sure whether the situation is a true emergency, officials recommend calling 9-1-1 and letting the call-taker determine whether you need emergency help.
When you call 9-1-1, be prepared to answer the call-taker’s questions, which may include:
Remember, the call-taker’s questions are important to get the right kind of help to you quickly.
Be prepared to follow any instructions the call-taker gives you. Many 9-1-1 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.
Finally, do not hang up until the call-taker instructs you to.
If you dial 9-1-1 by mistake, or if a child in your home dials 9-1-1 when no emergency exists, do not hang up—that could make 9-1-1 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.